Technical Incident: Climatix IC API is not accessible for federated users
Incident
Report for Climatix IC
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
We apologize for any inconvenience this may be causing you.
Your Climatix IC team
We apologize for any inconvenience this may be causing you.
Your Climatix IC team
Identified
The deployment is still ongoing.
We apologize for any inconvenience this may be causing you.
Your Climatix IC team
We apologize for any inconvenience this may be causing you.
Your Climatix IC team
Investigating
Our team has identified the issue and will deploy a fix latest in 1 hour.
We apologize for any inconvenience this may be causing you.
Your Climatix IC team
We apologize for any inconvenience this may be causing you.
Your Climatix IC team
Identified
Our team has identified an issue for federated users e.g. @siemens.com. This users have lost their Cloud- & Device API access.
Affected are all kind of custom Apps and Siemens Apps like RTA, STH-RDS, Homecontol, SmartHMI.
Our engineers are working on fix with highest priority.
We apologize for any inconvenience this may be causing you.
Your Climatix IC team
Affected are all kind of custom Apps and Siemens Apps like RTA, STH-RDS, Homecontol, SmartHMI.
Our engineers are working on fix with highest priority.
We apologize for any inconvenience this may be causing you.
Your Climatix IC team
This incident affected: Global deployment (Web service (ClimatixIC), Web service (SyncoIC)) and External services | 外部服务 (SiemensID (external log-in)).