Support Climatix IC History Status
All Systems Operational

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Climatix IC - Remote monitoring and intelligent diagnostics | 远程监控和智能诊断 - siemens.com/climatixic

Uptime over the past 90 days. View historical uptime.
Global deployment ? Operational
90 days ago
99.79 % uptime
Today
Web service (ClimatixIC) ? Operational
90 days ago
99.51 % uptime
Today
Web service (SyncoIC) ? Operational
90 days ago
99.51 % uptime
Today
Connectivity (OZW-v6 & POL-VVS10) ? Operational
90 days ago
99.94 % uptime
Today
Connectivity (OZW-v7 & POL-VVS11) ? Operational
90 days ago
99.93 % uptime
Today
Connectivity (POS, S300HRV) ? Operational
90 days ago
99.88 % uptime
Today
Connectivity (Smart Thermostat) ? Operational
90 days ago
99.94 % uptime
Today
Connectivity (Gateway POL448 & OCI460) ? Operational
90 days ago
99.94 % uptime
Today
WTV meter gateway ? Operational
90 days ago
99.49 % uptime
Today
China deployment | 中国部署 ? Operational
90 days ago
100.0 % uptime
Today
Web service | Web服务 (ClimatixIC) ? Operational
90 days ago
100.0 % uptime
Today
Connectivity | 设备连接 (Climatix POL) ? Operational
90 days ago
100.0 % uptime
Today
Connectivity | 设备连接 (OZW672/OCI670) ? Operational
90 days ago
100.0 % uptime
Today
API services | API服务 ? Operational
90 days ago
99.87 % uptime
Today
Global API Portal ClimatixIC ? Operational
90 days ago
100.0 % uptime
Today
Europe Cloud API ClimatixIC ? Operational
90 days ago
99.94 % uptime
Today
China Cloud API ClimatixIC ? Operational
90 days ago
99.68 % uptime
Today
External services | 外部服务 ? Operational
90 days ago
99.98 % uptime
Today
Siemens Intelligent Alarm Apps ? Operational
90 days ago
100.0 % uptime
Today
Siemens License Management ? Operational
90 days ago
99.86 % uptime
Today
SiemensID (external log-in) ? Operational
90 days ago
100.0 % uptime
Today
Auth0 Authentication API Operational
90 days ago
100.0 % uptime
Today
Vodafone (M2M) ? Operational
90 days ago
100.0 % uptime
Today
SendGrid SMTP service ? Operational
90 days ago
100.0 % uptime
Today
Google Maps ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Feb 3, 2023

No incidents reported today.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023
Partial service termination
Resolved - The incident has been resolved.
All system functions are running again.
We sincerely apologize for any issues experienced.
Your operations team
Jan 25, 11:40 UTC
Update - https://status.azure.com/en-us/status

Starting at 07:05 UTC on 25 January 2023, customers may experience issues with networking connectivity, manifesting as network latency and/or timeouts when attempting to connect to Azure resources in Public Azure regions, as well as other Microsoft services.
We've determined the network connectivity issue is occurring with devices across the Microsoft Wide Area Network (WAN). This impacts connectivity between clients on the internet to Azure, as well as connectivity between services in datacenters, as well as ExpressRoute connections. The issue is causing impact in waves, peaking approximately every 30 minutes.

We are actively investigating and will share updates as soon as more is known.
Jan 25, 09:59 UTC
Identified - We detecting service issues on our Cloud provider Microsoft Azure.
Sporadic connection losses for all type of controllers are detected.
We are continuing to monitor the situation and will provide an update when we can confirm the issue has been resolved.
We apologize for any inconvenience this may be causing you.

Your Climatix IC team
Jan 25, 07:52 UTC
Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

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