Resolved -
This incident has been resolved.
Sep 21, 17:43 UTC
Update -
We are continuing to monitor for any further issues.
Sep 21, 17:06 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 21, 14:21 UTC
Update -
We are continuing to work on a fix for this issue.
Sep 21, 14:16 UTC
Identified -
After Microsoft patch updates we identified partial connection lost of Smart Thermostat controllers.
The situation is stabilized and will be monitored within the next hours.
We apologize for any inconvenience this may be causing you.
Your Climatix IC team
Sep 21, 14:15 UTC