Support Climatix IC History Status
All Systems Operational

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Climatix IC - Remote monitoring and intelligent diagnostics | 远程监控和智能诊断 - siemens.com/climatixic

Uptime over the past 90 days. View historical uptime.
Global deployment ? Operational
90 days ago
99.99 % uptime
Today
Web service (ClimatixIC) ? Operational
90 days ago
100.0 % uptime
Today
Web service (SyncoIC) ? Operational
90 days ago
100.0 % uptime
Today
Connectivity (OZW-v6 & POL-VVS10) ? Operational
90 days ago
100.0 % uptime
Today
Connectivity (OZW-v7 & POL-VVS11) ? Operational
90 days ago
100.0 % uptime
Today
Connectivity (POS, S300HRV) ? Operational
90 days ago
99.98 % uptime
Today
Connectivity (Smart Thermostat) ? Operational
90 days ago
100.0 % uptime
Today
Connectivity (Gateway POL448 & OCI460) ? Operational
90 days ago
100.0 % uptime
Today
WTV meter gateway ? Operational
90 days ago
99.94 % uptime
Today
China deployment | 中国部署 ? Operational
90 days ago
100.0 % uptime
Today
Web service | Web服务 (ClimatixIC) ? Operational
90 days ago
100.0 % uptime
Today
Connectivity | 设备连接 (Climatix POL) ? Operational
90 days ago
100.0 % uptime
Today
Connectivity | 设备连接 (OZW672/OCI670) ? Operational
90 days ago
100.0 % uptime
Today
API services | API服务 ? Operational
90 days ago
100.0 % uptime
Today
Global API Portal ClimatixIC ? Operational
90 days ago
100.0 % uptime
Today
Europe Cloud API ClimatixIC ? Operational
90 days ago
100.0 % uptime
Today
China Cloud API ClimatixIC ? Operational
90 days ago
100.0 % uptime
Today
External services | 外部服务 ? Operational
90 days ago
99.93 % uptime
Today
Siemens Intelligent Alarm Apps ? Operational
90 days ago
100.0 % uptime
Today
Siemens License Management ? Operational
90 days ago
100.0 % uptime
Today
SiemensID (external log-in) ? Operational
90 days ago
100.0 % uptime
Today
Auth0 Authentication API Operational
90 days ago
99.96 % uptime
Today
Vodafone (M2M) ? Operational
90 days ago
99.58 % uptime
Today
SendGrid SMTP service ? Operational
90 days ago
100.0 % uptime
Today
Google Maps ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jun 6, 2023

No incidents reported today.

Jun 5, 2023

No incidents reported.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023
Technical Incident: WTV - meter gateway web access service is currently disruppted
Resolved - After monitoring, we can confirm that the source of the disruption has been fixed and WTV Web Access have been resolved. We sincerely apologize for any inconvenience this issue may have caused and greatly appreciate your patience.


Your Climatix IC team
May 29, 12:31 UTC
Investigating - Our engineers are investigating with high priority to find the root cause.



We apologize for any inconvenience this may be causing you.

Your Climatix IC team
May 29, 11:14 UTC
May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023
Partial connection termination
Postmortem - Read details
May 24, 16:38 UTC
Resolved - This incident has been resolved.
May 24, 16:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 24, 14:39 UTC
Identified - Sporadic connection losses for POL controllers detected.
We apologize for any inconvenience this may be causing you.

Your Climatix IC team
May 24, 14:17 UTC
Technical Incident: Climatix IC & Synco IC web access service is currently disruppted
Resolved - This incident has been resolved.
May 24, 06:15 UTC
Identified - Function of Web access is currently disrupted.

Our Operations team is looking into this with high priority.

We apologize for any inconvenience this may be causing you.

Your Climatix IC team
May 23, 14:53 UTC
May 23, 2023
Technical Incident: Climatix IC & Synco IC web access service is currently disruppted
Resolved - This incident has been resolved.
May 23, 13:49 UTC
Identified - Function of Web access is currently disrupted.



Our Operations team is looking into this with high priority.

We apologize for any inconvenience this may be causing you.



Your Climatix IC team
May 23, 13:32 UTC
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