General Maintenance Task WEB/API/Connectivity

Support Climatix IC History Status

Scheduled Maintenance Report for Climatix IC

Postmortem

Our infrastructure deployment is finished. All system functions are running again.

Connectivity OZW, OCI & POL was down between 03:15pm to 05:00pm UTC.

Connectivity POS & RDS was down between 03:14pm to 06:00pm UTC.

Your Operations team

Posted Feb 05, 2024 - 18:06 UTC

Completed

The scheduled maintenance has been completed.

Posted Feb 05, 2024 - 18:00 UTC

Update

We are continuing to verify the maintenance items.

Posted Feb 05, 2024 - 17:36 UTC

Verifying

Verification is currently underway for the maintenance items.

Posted Feb 05, 2024 - 17:03 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 05, 2024 - 15:00 UTC

Scheduled

We will perform a scheduled infrastructure maintenance during this time frame.

The operation of the WEB, API and Connectivity functionality will be disrupted.

PLEASE stop plant upgrades in advanced!

Your Climatix IC team

Posted Feb 05, 2024 - 06:15 UTC

This scheduled maintenance affected: Global deployment (Web service (ClimatixIC), Web service (SyncoIC), Connectivity (POL ≥ v11.66), Connectivity (OZW-v7 & POL-VVS11), Connectivity (OZW-v6 & POL-VVS10), Connectivity (S400, S400 MINI), Connectivity (POS, S300HRV), Connectivity (Gateway POL448 & OCI460), Connectivity (Smart Thermostat), Web service WTV meter gateway) and API services | API服务 (Europe Cloud API ClimatixIC).