POL - Partial connection termination

Incident Report for Climatix IC

Resolved

After monitoring, we can confirm that the source of the connection lost for POL has been finished. All devices are stable re-connected now.

We sincerely apologize for any inconvenience this issue may have caused and greatly appreciate your patience.
Your Climatix IC team
Posted Sep 21, 2023 - 18:52 UTC

Monitoring

The update is finished and we are monitoring the situation.
Posted Sep 21, 2023 - 18:46 UTC

Identified

After Microsoft patch updates we identified partial connection lost of POL controllers.

We apologize for any inconvenience this may be causing you.
Your Climatix IC team
Posted Sep 21, 2023 - 18:12 UTC
This incident affected: Connectivity services (Connectivity (POL ≥ v11.66)).