Technical Incident: Climatix IC API service is currently disruppted

Incident Report for Climatix IC

Postmortem

Following our previous notification regarding today's API interruption, we would like to provide the specific details regarding the duration and cause:

Time Range: 02:00 – 10:41 (Zurich Time)
Reason: A certificate validation issue that has since been resolved.

All services are back to normal operation. We apologize for the inconvenience and appreciate your patience.

Posted Sep 12, 2026 - 08:53 UTC

Resolved

This incident has been resolved.

Posted Sep 12, 2026 - 08:43 UTC

Update

We are working on the issue and it can take up to 160min to recover the service.

Posted Sep 12, 2026 - 08:36 UTC

Identified

Function of API service is currently disrupted.

Our Operations team is looking into this with high priority.

We apologize for any inconvenience this may be causing you.

Your Climatix IC team

Posted Sep 12, 2026 - 08:26 UTC

This incident affected: API services (Cloud API backend).