POL - Partial connection termination
Incident Report for Climatix IC
Resolved
After monitoring, we can confirm that the source of the connection lost for POL has been finished. All devices are stable re-connected now.

We sincerely apologize for any inconvenience this issue may have caused and greatly appreciate your patience.
Your Climatix IC team
Posted Jan 18, 2024 - 14:18 UTC
Monitoring
The update is finished and we are monitoring the situation.
Posted Jan 18, 2024 - 13:54 UTC
Identified
After Microsoft patch updates we identified partial connection lost of POL controllers.

We apologize for any inconvenience this may be causing you.
Your Climatix IC team
Posted Jan 18, 2024 - 12:44 UTC
This incident affected: Global deployment (Connectivity (OZW-v7 & POL-VVS11)).